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Level 17/31 Queen St, Melbourne. VIC. 3000

1800 Numbers

1800 Numbers in Australia

What are they and why does your business need one?

1800 numbers allow your business to have a single phone number accessible in Australia that allows your customers to call at a single flat rate anywhere in Australia. Having low toll number a gives your business legitimacy and an increased sense of authenticity, showing a professional edge and commitment to your customers.

Using 1800 numbers, your business you will be able to market a single number and have calls redirected to either single phone number or multiple phone numbers ensuring your calls are answered.

URL Networks Two-Hour Activation Promise:

URL Networks provides a range of ready-to-use numbers which can be activated within two business hours. Contact us to choose the ideal number for your business. (Note: This is available if ordered Monday to Friday, between 9am to 6pm AEST, excluding public holidays.)

Talk to one of our staff to find out more about ordering one for your business. Whether you are a sole trader or have a large organisation with hundreds of employees, investing in a 1800 number can generate a significant increase in call volume, and thus generate more leads and sales conversions.

Contact us on 1800 URL NET (1800 875 638) to arrange yours today.

It’s a smart investment into your business’ prosperity.

Audio Announcement

Play a greeting to your callers announcing your company, for example your might play "Welcome to XYZ Widgets, please wait to be connected

Custom Hold Music

Play a hold music file of your choice to your callers instead of ringing tones

Call Recording

Record the phone conversation for playback at a later stage

Simultaneous Calling

Route incoming calls to multiple simultaneous destinations, often referred to as "twinning"

1800 Entry

$ 15 Monthly
  • 4 x Total Channels
  • 1 x Included AU Numbers
  • Calls to AU Local $0.09 per call
  • Calls to AU National $0.09 per call
  • Calls to AU Mobile $0.18 per minute
  • Calls to AU 13/1300 Included
  • Call Collection 9c per minute
  • Setup fee - $50.00
  • Minimum term - 1 Month
  • Total minimum Cost - $65.00
Popular

1800 Corporate

$ 25 Monthly
  • 10 x Total Channels
  • 1 x Included AU Numbers
  • Calls to AU Local $0.09 per call
  • Calls to AU National $0.09 per call
  • Calls to AU Mobile $0.17 per minute
  • Calls to AU 13/1300 Included
  • Call Collection 9c per minute
  • Setup fee - $50.00
  • Minimum term - 1 Month
  • Total minimum Cost - $75.00

Custom

Need something to fit your needs?
Quoted
  • Custom Total Channels
  • Custom number of AU Numbers
     
  • Calls to AU Local $0.09 per call
  • Calls to AU National - negotiated
  • Calls to AU Mobile - negotiated
  • Calls to AU 13/1300 Included
  • Call Collection 9c per minute
  • Setup fee - $50.00
  • Minimum term - 1 Month
  • Total minimum Cost - negotiated

IMPORTANT INFORMATION

  • Prices are subject to change without notice; pricing effective as of 28/08/20. All prices include GST.
  • All plans have no contract and are sold on a month by month basis
  • All plans are billed on the 1st of every calendar month, first month will be a pro rata amount from the current date until the end of the month.

Request a Quote for a 1800 Number

Please complete the following form to request a quote for a 1800 Number

    Features List

    Audio Announcement

    Play a greeting to your callers announcing your company, for example your might play "Welcome to XYZ Widgets, please wait to be connected

    Fail Over Routing

    Route unanswered calls to a different external number ensuring your caller gets answered

    Detailed Call Reporting

    Detailed Call Reports allow you to view and track calls.

    Auto Attendant

    Place a menu in front of your callers asking for then caller to select and option like 1 for sales 2 for support

    Custom Hold Music

    Play a hold music to your callers instead of ringing sounds

    Voicemail

    Voicemail, with voicemail to email service

    Simultaneous Calling

    Route incoming calls to multiple simultaneous destinations, often referred to as "twinning"

    Time Based Routing

    Setup your number to carry our different routing options depending on the time of day, day of the week or date

    Call Recording

    Record the phone conversation for playback at a later stage

    Email Missed Call Notification

    Email notification for any missed calls so you can be sure to capture all callers

    Online Management Portal

    Manage your settings online and in real-time

    State Based Routing

    Route callers to different destinations depending on which state they're calling from