PBX Network Feature Codes
PBX Network Feature Codes
| Feature Code | Name | Description |
|---|---|---|
| **<Extension> | Call Intercept | You can pick up a ringing extension from another phone by entering **Extension e.g. **1000. This is the value you should use if configuring BLF keys. |
| *62<extension_number> | Call Barge | Allows you to monitor an active call on another extension, often used in call centre environments where supervisors are monitoring an active call. More information can be found here. |
| *7<Queue Number> | Agent Queue Logoff | If you have call queue enabled and want to logout of the Queue enter *7<Queue Number> e.g. *70 |
| *200 | Agent Call centre Login | If you have skillsets setup under the call centre functionality, dialing *200 will make the agent active. |
| *201 | Agent Call centre Logout | If you have skillsets setup under the call centre functionality, dialing *201 will make the agent logged out. |
| *90 | Echo Test | Performs an echo test on your phone. Anything you say will be looped back to you. Useful for testing link latency. |
| *98 | Voicemail | Accesses the voicemail system where you can change your greeting or listen to messages. |
| *101 | Voicemail | Access the voicemail system with your user ID already entered. |
| *1831 | Caller ID Disable | Disabled the caller id on the current call. |
| *1832 | Caller ID Enable | Display the caller id associated with the physical location if caller id is off by default. |
| 800 | Park a Call | Parks a call on the system and informs you of the slot number |
| 801-899 | Retrieve a Parked Call | If the call is parked in a slot then it will be returned to the extension dialing. |
